Delivery Map

Delivery FAQs

 

How do you transport your platters?

Refrigerated van or company car (fully air conditioned to keep products cool)

Can you deliver the product on my preferred delivery time?

Unfortunately we are unable to provide exact times for deliveries as driver routes are planned to ensure all orders are received on their specified day whilst maintaining freshness.

What if no one is available to receive the order?

The courier has ATL - Authority To Leave - the product on the property in a safe spot (away from direct sunlight). Once delivery has been made, the responsibility of the order rests with the buyer. Grazin Co does not cover the cost of lost or stolen items once delivered.

 

Do the design of the platters move when delivering?

We carefully wrap the platters with clear cellophane/glad wrap and tightly cover all areas to ensure everything is stable and don't move while transporting. All our platters are laid FLAT in the vehicle.